If you are a member of the South Sydney Rabbitohs and you notice that your registrations are showing up incorrectly on your account, there are a few steps you can take to resolve the issue.

Step 1: Check Your Account Details

The first thing you should do is check that your account details are up-to-date and accurate. Sometimes incorrect details, such as an outdated email address, can cause issues with your registrations. You can update your account details by logging into your account on the Official South Sydney Rabbitohs digital platform and navigating to the 'My Account' section.

Step 2: Check Your Registration Details

Once you have verified that your account details are correct, you should check the details of your registration(s) to ensure that they are accurate. This includes checking the registration name, age, membership type and any other relevant details. If you notice any errors, you can update the information by contacting the South Sydney Rabbitohs Customer Experience team.

Step 3: Contacting The Rabbitohs Customer Experience team

If you have checked your account details and registration details and you are still experiencing issues with your registrations showing up incorrectly on your account, the next step is to contact the Rabbitohs team. You can do this by submitting a support ticket through the Official South Sydney Rabbitohs digital platform or by calling the team on 02 8306 9922. Make sure to provide as much information as possible about the issue you are experiencing, including the specific registrations that are showing up incorrectly and any error messages you are seeing.

Step 4: Wait for a Response

Once you have contacted the team, you will need to wait for a response. They will investigate the issue and work to resolve it as quickly as possible. In some cases, it may take several days for the issue to be resolved, so it is important to be patient.

Step 5: Check Your Registrations Again

After the Rabbitohs Customer Experience team have resolved the issue, you should check your registrations again to ensure that they are showing up correctly. If you are still experiencing issues, repeat the process from Step 3.

By following these steps, you can resolve any issues you may be experiencing with incorrect registrations on your South Sydney Rabbitohs account.