The Rabbitohs Network requires you to set up a new account in which your information will migrate to.
In the top right corner of the website, you will see your Membership status eg. Fan, Rookie, Bronze, etc.
If this is saying Fan and not accurately displaying your Membership status, please ensure you have used the email address linked to your Membership and have verified your account.
Without verifying your account, your Membership discount will not be applied to Merchandise and your loyalty status will not be correct.
If this is still not correct, please send a screenshot to our Customer Experience Team by emailing membership@rabbitohs.com.au