In the event you receive the incorrect items in your order, Please package the incorrect items securely and send them back to the Rabbitohs shop at the following address: Locked Bag 1908 Matraville, NSW 2036 Australia.


You will also need to contact the Rabbitohs Customer Experience team and send an email to shop@rabbitohs.com.au. You will need to include a photo of the incorrect items you received. Explain the situation and provide any necessary details. This will help the team understand the error and assist you accordingly.


It's crucial to contact the Customer Experience team promptly and provide all the requested information to ensure a smooth resolution. They will guide you through the process and keep you updated on the progress of your replacement order.