Membership

General Membership

• Why should I become a Member?
• What is the difference between this year’s Membership compared to last year?
• Why are we moving away from Ticketmaster to our own system?
• Do I still need to access my Ticketmaster account?
• Where can I find my Membership number?

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Membership Pack

• When can I select my Membership Pack for 2025?
• How do I select my 2025 Membership pack?
• Why have you changed the Membership Pack selection process?
• What is included in the 2025 Membership Packs?
• Is the cap and scarf included in the Membership pack for 2025?

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Membership Card

• Can I download my Membership card to my phone?
• I haven’t received my Member Card; how do I attend games?
• I forgot my Membership card; Can I still attend the Game and the post-match Member functions?
• I've lost my Membership Card, how can I reorder a new one?
• My Membership card displayed the wrong loyalty.

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Membership Seating

• How do I attend games with my Membership?
• Can I move my Reserved Seat for one game to sit with friends/family?
• What sections do Flexi Members sit in?
• How can I submit a seating request as a Reserved Seat Member?
• How do I change my seat?

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Membership Payments

• How do I update my payment details for 2025?
• How do I fix up a failed payment?
• What are the accepted methods of payment for Membership?
• How does payment for the Rolling Rabbit Membership work?
• When will the first Rolling Rabbit payment be for 2025?

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Member Benefits

• What Member-only Events can I attend?
• How can I use my Membership $20 voucher to purchase merchandise?
• Where can I buy Merchandise with my Membership discount?