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Membership
Helpful articles and FAQs for Rabbitohs Members
General Membership
How can I update my details on my Membership account?
How can I renew my Membership?
How do I cancel my Membership?
How can I upgrade my Membership?
What are my Membership Loyalty Rewards?
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Membership Card
Can I download my Membership card to my phone?
My Membership card displayed the wrong loyalty.
I haven’t received my Member Card; how do I attend games?
My Membership card has been lost, how can I reorder a new one?
I forgot my Membership card; Can I still attend the game and the post-match Member functions?
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Membership Seating
How do I attend games with my Membership?
Will I have the same Reserved Seat as last season?
When will Reserved Seats be allocated?
How can I submit a seating request as a Reserved Seat Member?
Can I move my Reserved Seat for one game to sit with friends/family?
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Membership Payments
I’ve missed a Membership payment; how can I fix this up?
How does payment for the Rolling Rabbit Membership work?
What are the accepted methods of payment for Membership?
I want to keep my Membership, but my financial situation has changed; what can I do?
What can I do if my barcode has been suspended?
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Member Benefits
What Member-only Events can I attend?
How can I use my Membership $20 voucher to purchase merchandise?
Where can I buy Merchandise with my Membership discount?
What extra benefits do I receive with my Membership?
How do I attend a post-match function at Accor Stadium?
Rabbitohs Member Store
Am I able to personalise any of the Membership items?
Are there any age restrictions on member redemption items? For example, can an Adult redeem a Baby or Junior item?
Can I access the Rabbitohs Member Store on different platforms/devices? (Phone, iPad, laptop, desktop)
Can I choose my Membership pack at the USANA Rabbitohs Centre?
Can I return or exchange the items I have received?
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